Properly Managed IT Services in Miami Can Help Streamline BYOD Solutions

Play To Your Strengths

IT services in Miami can be instrumental in making your business a cost-effective operation. With new tech innovations, you can totally reconfigure your business in a way which could free up tens of thousands of dollars annually. One of the best ways to do this is through BYOD – Bring Your Own Device – solutions.

If you save $1,000 in equipment per employee, including desks, cubicles, and chairs, an office of twenty employees (which likely costs no less than $5k a month in rent) is spending around $20k on equipment that must be upgraded at least every five years. Meanwhile, if you can cut out the equipment and downsize the office (to say, $1,000 a month for management exclusively), then over the course of five years, you stand to save $260,000 or $52,000 annually. Now, these are all conservative estimates; your savings will likely be much higher with a 20-person office, but you’ve got to exercise best practices pertaining to BYOD for the sake of full advantage, otherwise, you’ll end up shooting yourself in the foot. A few best practices to consider include:

  • Ensure only devices that are approved are used
  • Ensure all devices are properly secured
  • Give employees rules of use
  • Apps used should be vetted and approved beforehand
  • Educate employees as to their responsibilities using a BYOD platform

Approved Devices

IT services in Miami can help you determine which devices are ‘safe’ and which could cause issues. Third-party devices, or those from less-than-reputable providers, have a propensity to undermine operations through dint of poor manufacturing and easily exploitable vulnerabilities. You want employees using devices that won’t intrinsically compromise your network. An MSP can help you find the right ones.

Proper Security

Devices need anti-virus, anti-malware, and tech support solutions. Additionally, it’s best to operate from a remote desktop which uses two-step verification techniques. i.e., after entering a password, an employee gets a text message with a code that grants them access. The best DaaS (Desktop as a Service) options only allow manipulation of approved files within the remote desktop. No information can be pulled from it to a personal laptop, or put in from one.

Give Employees Rules

You’ve got to let your employees know their limitations. You can save on remote desktop solutions by informing employees they can’t download or upload anything, but you’ve got to trust in altruism at that point. “Legislate” your employees wisely.


Avoid third-party apps, and any applications an employee will use must be approved beforehand, no matter how innocuous. Hackers tend to hide their Trojan viruses in the most harmless of applications.

Educate Employees Pertaining To Responsibility

You’ve got to let employees know the dangers they could put your company in through negligence. They shouldn’t be gaming with the device they’re using for work. There are many applications they shouldn’t use either. Let your employees know; this will prevent hassle later.

Optimized Operations

IT services in Miami through Michell Consulting Group can help you roll out a BYOD solution that will save you tens of thousands annually. Additionally, we’ll help you manage it, and exercise best practices to cut down on unwelcome or unexpected maintenance costs. Contact us to streamline your operations and conserve resources.

7 Tips from IT Services Experts in Miami for Avoiding an Office 365 Migration Disaster

It’s time to migrate your company or department to Microsoft Office 365. According to IT services experts in Miami, to avoid major problems, it’s important to plan your migration very carefully. Failure to plan can lead to a major migration disaster. Here are seven tips for avoiding a catastrophic migration failure:

1. Inventory All Assets Affected by the Migration

You need to make sure you know all devices and applications impacted by the pending migration. This inventory will let you add appropriate configurations to ensure nothing is missed during the migration.

2. Verify Your Office and Windows installations Will Work with Office 365

Your organization will need to be at Windows 7 or higher to migrate safely. The Office version will need to be at least 2007 or 2010. These older versions will work with Office 365 but will limit the options available.

3. Check That Your DNS Provider Works with Office 365

Some DNS configurations will prevent certain functions in Office 365 from working properly. For example, if the DNS server doesn’t support SRV records, it could prevent email and instant messaging from working.

4. Choose Your Office 365 Plan Carefully

Your Office 365 plan affects the functionality available to your organization. If you must adhere to industry or government regulations about security, access, or data storage, make sure the Office 365 plan you choose will give you those options.

5. Inspect All Files Being Migrated

Every file that will be part of the migration should be examined. File formats not supported by Office 365 will need to be migrated manually. Those with names containing illegal characters need to be renamed before the migration. Make sure file permissions are properly set. Failure to catch these finer details could hold up the migration.

6. Decide Who Will Manage Your Service

After the migration is complete, you will need someone managing the Office 365 configuration and accounts. You can have an internal administrator handle it. You can also engage an IT services provider in Miami to handle it for you. In either case, that person/group needs appropriate training and privileges to handle the administrative tasks.

7. Decommission Your On-Premises Servers Before Migration

If you are running an old Lync server, make sure it’s completely decommissioned and off the network before beginning the migration. Failing to do so could cause problems for users trying to use certain features in the new Office 365 system.

These tips will help you avoid an Office 365 migration disaster. If you need more assistance, contact us at Michell Consulting Group. We are the IT services experts Miami businesses count on for their smooth Office 365 transition.

How IT Services in Miami Can Optimize RTO and RPO

IT services in Miami can help your business reduce costs by decreasing downtime. Backup and data recovery (BDR) is the process that brings systems back online after a catastrophe knocks them out of operation. There are multiple aspects which define the effectiveness of your BDR. The two most important factors to consider are recovery time objective (RTO) and recovery point objective (RPO). They are often confused.

What’s The Difference?

RTO refers to how long your business can operate without the use of a specific application. Sometimes when systems go down, certain applications may not be able to be brought back online as quickly as you’d like. The right IT services in Miami can help reduce this time and increase the effectiveness of your RTO. Ultimately, this gets things functioning quicker than internal solutions from your managed service provider (MSP).

RPO is similar but has a broader scope than RTO. When something knocks your systems offline, RPO is the amount of time that passes before the amount of data you lose is beyond the “tolerance” of your business continuity plan (BCP).

Obtaining More Ambitious Objectives

RPO and RTO are both expedited through cloud computing solutions as managed by an external tech group. Additionally, the right tech group can increase the security of your operations, cut down on redundancies, optimize network function, and proactively monitor operations. This is especially important when it comes to BDR.

When proactive monitoring solutions define an MSP’s operations, they can identify negative trends more quickly. This proactively resolves issues that likely would result in eventual downtime. Additionally, when an unavoidable crisis hits your business network, the MSP can deploy a strategic fix almost immediately.

The need for recovery solutions is even more vital as businesses continually upgrade to new and developing tech solutions. “Smart” phones have led to “smart” cars, “smart” houses, and even “smart” manufacturing. All of these things are part of the Internet of Things or IoT.

IoT and BYOD Considerations

IoT and cloud technology have grown in tandem and can save businesses money by reducing overheads through operational optimization and general cost reduction. As you outsource portions of a given network to the cloud, you are able to reduce the cost you would have absorbed pertaining to on-site equipment. Pair that shift with the movement toward “bring your own device” (BYOD) spaces, and entire offices can be disbanded in favor of employees working from home. You can readily reduce staff needs, infrastructural needs, and physical space requirements by doing this, which often is a more convenient solution for everyone.

But as you may have guessed with expanding solutions, you’re going to need more security, support, and disaster recovery solutions like BDR with adequate RPO/RTO objectives.

IT services in Miami can substantively reduce operational expenses. At Michell Consulting Group, we offer comprehensive BDR services designed to upgrade both your RTO and RPO. Contact us to safeguard your systems in a way that will decrease your overall expenses while allowing for more continuous, sustainable expansion.

Why You Should Ask Your IT Services Provider in Miami About MDM

Smartphones, tablets, notebooks, and laptops have become such a big part of the workplace that providers of IT services in Miami already added mobile device management (MDM) as one of their offered solutions. Organizations of all sizes are beginning to realize how much help they need when it comes to handling the gadgets their employees use for work.

What is MDM?

Many of the gadgets used by employees for work are also their own. This practice is spurred by the growing popularity of Bring Your Own Device policy or BYOD for short. As a result, organizations need to balance that fine line between keeping their staff happy and securing confidential information. The answer comes in the form of MDM, which is the remote administration and control of mobile devices deployed for enterprise use.

Why is MDM Beneficial?

There are several advantages of MDM, some of which are:

Supports BYOD

Because BYOP allows employees to use their personal devices for their jobs, the policy helps decrease an organization’s expenses on tools and equipment. At the same time, it improves productivity for the staff. However, BYOD would not be possible without MDM. Otherwise, how can organizations manage multiple and different devices that they don’t even own? It’s because of MDM that BYOD works.

Creates backup

The portability of mobile devices makes them convenient to use, and also easy to lose. When a gadget is misplaced or stolen, the data in it is also gone— unless there’s backup. Thanks to MDM, the loss of a mobile device doesn’t equate to the loss of data. Information is still restorable from a different source. Providers of IT services in Miami usually tie up with a cloud provider like AWS for multiple backup locations.

Secures data

But what happens to the data in a missing device? A data breach can occur if it lands in the wrong hands. Nevertheless, MDM prevents that by remotely wiping off the data from the device. It’s not just misplaced devices that are kept safe, though. Other security measures are implemented for devices in current use, such as two-factor authentication, device registration, password policies, etc.

Automates updates

It’s quick to manually update three or four devices, but not a hundred or so. When an organization has many employees using gadgets for work, it’s more practical to automate the update process through MDM to save time and effort. It also ensures all devices are updated at the same time.

What Can You Expect From Providers of MDM?

MDM can be overwhelming for an organization that’s just beginning to explore the power of mobile devices at the workplace. If your organization is newly venturing into MDM, you should communicate your inquiries with your chosen provider. Most providers are happy to discuss strategies with their clients.

For a reliable provider of MDM and other IT services in Miami, consider Michell Consulting Group as your partner. Our extensive experience in delivering solutions to various clients from different sectors makes us an expert in the industry, so you can trust us to handle your IT needs with ease and efficiency. Contact us now to know more about what we can do for you.

Why Block Chain Matters to IT Services in Miami

New technology is constantly reshaping IT services in Miami and blockchain in the financial industry has become an interesting example. Recently, many entrepreneurs have developed an understanding of the possibilities of this innovative technology for making secure transactions.

Here are details on how blockchain is useful for contracts, identity management, online investing and more:

How Blockchain Technology Works

The cryptocurrency Bitcoin has helped increase the awareness of blockchain, which is a digital public ledger that documents transactions through multiple computers. Members can define their own blockchain network. The transactions grouped in blocks are distributed to members in chronological order, allowing members to analyze the history of entries and the transmitted data. This ledger operates without a central authority and is trusted by its users as a complete documentation of all transactions within the network. Each group of transactions represents a block and is protected by cryptography, which prevents destruction and forgery of digital documents.

Global Payments

Not only can blockchain wallets speed up transactions— they can also lower the cost by cutting middlemen out of the process. This solution particularly saves times and money when doing business with entities in another country. At the moment, cryptocurrency— in which Bitcoin can be traded for U.S. dollars and converted to digital tokens— is not regulated by governments. Even if it does face government oversight, it’s an efficient alternative to current digital transaction methods, since it’s more agile.

Share Trading

The future of share trading will most certainly involve blockchain. The technology will improve trade accuracy and speed up the settlement process. Trading cryptocurrencies will integrate with the financial services industry, as Bitcoin will be added to the Chicago Board Options Exchange in 2018. Blockchains have the potential to make share trading much more transparent. Every party involved in the transaction will get to validate it and there will be less need for brokers. This form of trading can be improved through scripting that automates transactions based on pre-determined conditions.

Smart Contracts

Your IT services provider in Miami can enhance your business with smart contracts, which are just beginning to surface more frequently in blockchains. Smart contracts can be used for automated executions of commercial transactions and agreements. Once again, the blockchain bypasses middlemen and serves as the enforcer to all contract parties. You have complete control as to who on the blockchain can access the contracts.

Online Identity

Registration has become a time-consuming process for online identity management. Blockchain allows users to choose the method for identifying themselves. They can also decide with whom the information is shared. Once you are registered on the blockchain, the information is stored and can be used without filling out new forms. It eliminates the need for time-consuming authentication processes for vendors on the same blockchain.

Customer Benefits

Loyalty and rewards programs can be easily facilitated by blockchain. Financial institutions will be able to use it for awarding points and developing performance management systems. They can also benefit from the constant communication with customers it can provide to let them know how much they are appreciated.


The next generation of IT services providers in Miami is already working on understanding the value of blockchain technology. Learn more from Michell Consulting Group about how this emerging technology can improve the security and reliability of transaction processes for your financial organization.