The Importance of IoT Cyber Security with IT Support in Miami

Some IT support company in Miami specialize in providing cyber security for devices that use the Internet of Things (IoT) technology. IoT is a growing trend in the IT world that consists of any device that connects to the Internet to send or receive information. These devices include thermostats, baby monitors, appliances, security cameras, and more. It is estimated that over 24 billion devices will use this technology by the year 2020. While IoT technology offers many benefits, it is important to understand the risks and the best ways to avoid them. Without the proper protection, these devices can easily be manipulated by hackers or through cyberattacks.

Here are a few ways that you can decrease the risk of becoming a victim of these malicious cyber schemes and keep your privacy protected:

Change Default Username and Password

One of the best ways to keep your home network protected is through changing the default username and password. Using a generic password can easily be hacked by a computer program. Instead, it is better to use a complex password that consists of lower and uppercase letters, numbers, and symbols. It is also a good idea to routinely change the password every few weeks. While these steps may not be bulletproof, they will make it much more difficult for a hacker to gain access to confidential information.

Update Software

As you know, cyberattacks and exploits are continuously being created on a daily basis. It is crucial to download the most recent security updates and patches as soon as they become available. Failing to download these updates significantly increases the chances of you becoming the next victim of a cyberattack. It is also a good idea to read the patch notes and understand which problems the security patch is addressing and if you need to be aware of any specific cyber threats. Fortunately, partnering with an IT support firm in Miami will enable you to receive the latest patches to combat the wide variety of cyber security threats.

Create Lock Screen Password

An often-overlooked form of security is the ability to create a lock screen password for each device. These passwords can typically be created by accessing the settings of a device. Another good idea is to know which downloaded apps are collecting information and why it’s needed. Deleting unnecessary apps can free up space and further increase your protection.

Turn Off Smart Functions Not in Use

Many new cars are being installed with GPS location devices, entertainment systems, and hands-free calling that use IoT technology. While these technologies offer many benefits, it is essential to turn off these smart functions whenever they are not in use. Security breaches are becoming more common through these new forms of software, and turning off these functions while they are not in use is the most effective way to avoid becoming the next victim.

The use of IoT technology offers immense benefits, but it also needs to be handled with care. At Michell Consulting Group, our IT support team in Miami offers the latest protection against these cyber security threats. Our staff is trained to help answer any questions and guide you through the complex IT world. Contact us today to learn more.

Three Cybersecurity Issues That IT Support in Miami Can Protect Your Business From

IT support providers in Miami should offer security solutions and part of doing that means properly educating existing, as well as prospective, clientele. Cybersecurity in the workplace isn’t static. It isn’t something that is beholden just to IT support groups. Rather, workplace IT is the business of everyone; from the late-night custodian to the CEO. Everyone in any business represents either a protection against intrusion or a compromise. Several common areas of attack that a business should watch out for include:

  • Phishing Scams
  • Social Engineering Attacks
  • Security Breaches

Phishing Scams

One of the most pernicious and prevalent issues defining security compromised comes from phishing. IT support providers in Miami are familiar with the variety of phishing scams that currently define the market today–but there are quite a few of them out there, and new ones are always developing. The best way to get around phishing scams is education. You want to find an MSP which can help educate your staff pertaining to the dangers arising from phishing scams. Additionally, that MSP should provide BDR–or Backup and Data Recovery–support. This will ensure that even if someone manages to break through your educated security solutions, you still don’t lose data or find yourself subject to paying from “ransomware” scams and the like.

Social Engineering Attacks

Social engineering attacks basically use human psychology to invade systems. For example, if you’ve got business with the CEO and it’s fairly urgent, you may be able to bull past a secretary through sheer momentum. Oftentimes this isn’t the case, but it happens. In business, professionalism dictates varying modes of either pleasantry or rebuff. Some CEOs get bombarded non-stop and are therefore under a general policy of non-admittance. Some aren’t and have an open door policy.

Social engineering requires a very little computational hacking and a great deal of conversational savvy. Basically, the “hacker” tricks an individual into giving out personal information which will allow them to hack the company. Here’s a great example of this: a young lady acts like the spouse of a man with a cell phone number. She puts on the sound of a baby crying in the background, acts busy and flustered, and gets the email address of a man who is totally unrelated to her. The only thing she did was “spoof” from his number, and that doesn’t require a lot of skill.

Security Breaches

Beyond social engineering and digital phishing scams, you’re going to have blunt-force attacks on occasion, as well as malware. You want traditional antivirus protocols in place and these require a skilled MSP to implement. Additionally, you should expect regular patches to silhouette operations.

Everyone On Duty

Because of the perniciousness behind phishing scams and social engineering, it’s integral that everyone is conscious of the hazards which define daily operations. Proper password protection is absolutely integral as is security support from a trustworthy IT company. IT support providers in Miami through Michell Consulting Group can cost-effectively reduce instances of operational intrusion by educating staff as well as providing antivirus software and continuous proactive monitoring solutions. When your business is monitored closely, and everyone has a security-conscious attitude, you’ll see fewer security compromises.

How Managed IT Services in Miami Can Improve Cybersecurity

Regardless of size or experience, all managed IT services provider in Miami should offer cybersecurity to their customers. It has become too big of an issue to ignore as cybercriminals continue to learn new ways to breach even the most sophisticated security solutions. Luckily, there are actionable steps IT can take to improve internet safety.

Why Businesses Must Prioritize Cyber Security

No business is completely shielded from a cyber attack regardless of how new or complex the security software is. Every managed IT services provider in Miami must take a proactive stance to defend their customers. Preventing cyber attacks should be a top priority of any business because all it takes is one breach to ruin a company’s reputation.

Businesses that implement a bring-your-own-device (BYOD) policy must take extra precautions since it can involve multiple types of devices and operating systems. Remote employees must be careful about public WiFi hotspots at establishments such as restaurants, hotels, and airports since not all of them have sufficient security. At one time, businesses could get away with minimal security, but that era is becoming ancient internet history.

Raising Cyber Security Awareness

The solution to preventing attacks is a mix of software, training, and planning with well-envisioned company policies. Modern machine learning software can monitor networks and detect intruders. IT teams can train employees on how to steer clear of malware. Developing a data backup and recovery plan completes the equation to build strong layers of protection around your assets.

With a virtual private network (VPN), you will be able to encrypt data, which adds another layer of production. Backing up data to a virtual cloud server diminishes the threats posed by ransomware, which is a malware with a ransom demand attached. You won’t have to worry about your data getting lost or damaged if it’s backed up in multiple places.

October is a National Cyber Security Awareness Month, which is an excellent time for businesses and their IT teams to review cybersecurity threats and strategies to counter them. This is especially important as many cybersecurity breaches are caused by employee error.

When employees are not trained on cybersecurity, it opens the door to vulnerabilities, such as using the same passwords for different accounts. It’s also better to use hard-to-read passwords. By using complex alpha-numeric passwords combined with PIN numbers, you will slow down hackers to the point they may give up. Employees must also be advised to be careful clicking anything that is unfamiliar or triggers even the slightest suspicion.

Steps to Enhance Security

  • Change passwords throughout the year
  • Establish two-factor authentication (TFA)
  • Avoid posting private information on social media
  • Train staff to be selective of applications and websites
  • Use modern security solutions, such as 24/7 monitoring

Every IT support team needs to demonstrate expertise in protecting an infrastructure. Make sure the provider you choose has a deep concern for managing and staying up to date on cybersecurity. Businesses looking for a reliable managed IT services provider in Miami should ask for a consultation from Michell Consulting Group. Contact us to learn more.

Managed IT Services in Miami: Understanding the Role of a vCIO in the Success of Any Business

Most businesses, especially small and medium-sized businesses (SMBs), never go for the option of using managed IT services in Miami. For instance, rarely will you find a small business hiring a chief information officer (CIO). While this may be understandable due to financial constraints, the CEO ends up being overworked as he or she as to double up as the CIO, as well as the overall manager. Given the ever-evolving world of technology and the increase in cybercriminal activities, the CEO may be overwhelmed and unable to control everything.

There is good news for businesses that could not afford to hire a CIO. You can now hire a virtual chief information officer (vCIO) at a relatively lower price than that of hiring a CIO.

What are the Functions of a vCIO?

A vCIO is more of a managed IT services provider in Miami who assumes the responsibilities of a CIO, and this includes the development of a strategic plan, productivity, security, and efficiency. The following are some of the core functions of a vCIO:

  • Aligning your IT with your business goals
  • Cutting unnecessary cost by strategizing on cost control and IT budgeting
  • Consolidating resources and saving costs by laying out the inefficiencies in your current IT infrastructure
  • Security
  • Development of IT strategic plans
  • Management of IT needs for specific projects
  • Assisting in the procurement of hardware and software

What IT Services Does a vCIO Help Achieve?

  • Cybersecurity – A vCIO helps maintain cybersecurity by conducting a risk assessment, training awareness, data protection and ensuring the adherence of all security practices.
  • Disaster Recovery and Business Continuity – A vCIO ensures that your business gets back to its feet regardless of any disaster that comes around. This has to do with data backup and recovery procedures after an unfortunate incident.
  • BYOD and Mobile Workforce – A vCIO will be there to ensure that your data is safe even in a BYOD work environment and mobile workforce.
  • SaaS, Cloud Computing and Virtualization – Your vCIO will help you to realize the full potential of cloud computing and virtualization. This includes the migration process.
  • Strategic Planning – With the help of your virtual chief information officer, you will successfully determine your technological priorities and you can focus on the right IT solutions for your business.

Other areas in which your vCIO or managed IT services provider in Miami may be helpful include enterprise resource planning (ERP), networking, legacy application renovation, and business intelligence and big data analytics. It is time to take the right step in moving your business forward. To learn more about this, contact us at Michell Consulting Group.

How Managed IT Services in Miami Can Help Hospitals

Not all managed IT services providers in Miami are equipped to help hospitals or other large organizations that manage volumes of sensitive data. Only the most modern MSPs have the expertise to guide such organizations to safer security solutions.

Here are important insights into IT services meeting expectations for protecting confidential health records:

Why Cybersecurity Challenges are Growing

In 2017, there were 358 breaches that affected over 5 million individuals, according to the Department of Health and Human Services Office for Civil Rights. Other statistical evidence published by the tech industry suggests that cybercrime is increasing at an alarming rate in the business community. Companies with large consumer databases are particularly targeted by cybercriminals. As cybersecurity technology grows in sophistication, so do the strategies of hackers.

When best practices for cybersecurity are ignored, it creates unsafe conditions for patients. Breaches tend to be the result of employee error, which many times amounts to carelessness. The most well-trained and reputable managed IT services providers in Miami, however, pay close attention to the latest developments in cybersecurity. One of the most vulnerable workplace environments is a bring-your-own-device (BYOD) policy if there is no network monitoring solution in place.

About 95% of Americans now possess a cellphone, 77% of which own a smartphone, according to Pew Research. Hospitals have widely adopted mobile phones due to convenience and increased productivity. But in order for a BYOD policy to be safe from nefarious entities, you need mobile device management (MDM) software, which allows you to block devices on the network that lack proper credentials.

Proactive Thinking

Healthcare organizations must take as many precautions as possible to protect the privacy of their patients and avoid heavy penalties for failing to comply with HIPAA regulations. They have many ways to take control of their infrastructure, using network access controls, firewalls and other technology that blocks or reduces cyber threats. The key to reducing cyber threats is to create several layers of security so that it’s too difficult for hackers to penetrate.

Risk assessment and HIPAA compliance are now top concerns among healthcare providers. Budget constraints are a primary reason that has prevented health organizations from investing in new cybersecurity technology. But it only makes sense to increase awareness and build the strongest defense possible against criminals trying to steal patient information.


Choosing the most experienced and resourceful managed IT services team in Miami is the best way for a health organization to protect itself from the threat of cybercrime. Contact us at Michell Consulting Group to learn more about how we can keep your network safe from any suspicious activity so that you can concentrate on your most important business goals.