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Building a Strong Cyber Defense for Your Healthcare Business with IT Support in Miami

One of the ongoing trends that no business can avoid is increasing cybercrime. That’s why it’s especially important to work with a skilled and knowledgeable IT support team in Miami. They can keep your business safe with both technology and expertise. Here are some of the significant ways that managed services providers (MSPs) can protect your infrastructure:

Convenience vs. Risk

A well-trained IT support team in Miami understands the trade-off between digital tools for customer convenience and the risks that interactive technology poses. Sharing confidential information online to avoid traveling several miles or sending documentation by mail can save time and money for both health organizations and patients. Digitizing medical records has greatly improved the quality of health care. But it also creates opportunities for hackers to steal data, often to sell to other cybercriminals.

Meeting Government Compliance

Your IT team can use its resources to still allow private sharing of information online as long as they comply with government regulations, such as HIPAA and the Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH). The latter was designed to promote the adoption and meaningful use of Electronic Health Records (EHR). Here are the three stages of HITECH requirements:

  • Meet core health care objectives and 6 Clinical Quality Measures (CQMs)
  • Providers must use EHRs in sophisticated ways when transmitting data
  • Use of security best practices including tools to encrypt EHR and email

The reason encryption is difficult for hackers to crack is that it scrambles login codes with a long digital key, making them hard to decipher. Properly encrypted files and emails are considered secured, which provides protection against breach notification requirements. Stage 1 doesn’t require encryption, but it’s still a good idea since it meets HIPAA compliance. When an organization reaches stage 2, which involves sharing EHRs, they should emphasize digital tools that provide convenience so that parties are not tempted to switch to easy-to-use but less secure email.

Limits of Security Solutions

Even though encryption is one of the safest methods to protect data, there are other areas of technology that are not as bulletproof. Patients and employees, for example, can still use insecure usernames and passwords that are easy for hackers to exploit. Antivirus software works as a security layer, but not as a stand-alone wall around confidential data. You need multiple security layers that include firewalls and 24/7 monitoring.
Working with an IT support team in Miami is the key to maximizing security. You must implement the most robust security strategies available to avoid breaches and penalties. Contact us at Michell Consulting Group to learn more about how we can protect your data.