Business Benefits of Hiring a Technology Consultant from MCG

Do you have a regular IT guy, or do you have a technology consultant? Sure, some people think the latter is just a prettied-up title for the former, but there is actually a significant difference. Let’s see how a regular IT guy might handle certain situations vs. how a technology consultant would approach them:

Knowledge of New Hardware and Software

Regular IT guy:
“Yeah, I’m unfamiliar with that program. You’ll have to call their technical support number.”
MCG Technology Consultant:
“Sure, we just had a company meeting about that program last week. I’ll remote into your workstation and have a look.”

Technology Advice

Regular IT guy:
“Your copy of KoolWerks 3 is just out of date. You’re gonna need to upgrade to KoolWerks 5. Yeah, it’s pricy, but if you wanna get back to work . . . ”
MCG Technology Consultant:
“Okay, so it looks like KoolWerks has released a patch to allow you to keep using your copy of version 3. That will let you keep working at least until they release KoolWerks 6 – which will be a much bigger update than even KoolWerks 5. Let’s get that patch set up for you.”

Support at Odd Hours

Regular IT guy:
*answers phone*
“. . . mmmhello? Huh? Okay, um. It’s 3am. Can this wait until tomorrow? I *was* sleeping.”
MCG Technology Consultant:
*answers phone*
“Thanks for calling Michell Consulting Group! How can I help you today?”

MCG Wants to Be Your Technology Consultant

There really is no comparison. When you pay for IT support, you want the highest quality of support available. That’s what a technology consultant brings to the table. Give us a call, and we’ll be happy to explain to you exactly how we can help you and your company.