The Importance of IoT Cyber Security with IT Support in Miami

Some IT support company in Miami specialize in providing cyber security for devices that use the Internet of Things (IoT) technology. IoT is a growing trend in the IT world that consists of any device that connects to the Internet to send or receive information. These devices include thermostats, baby monitors, appliances, security cameras, and more. It is estimated that over 24 billion devices will use this technology by the year 2020. While IoT technology offers many benefits, it is important to understand the risks and the best ways to avoid them. Without the proper protection, these devices can easily be manipulated by hackers or through cyberattacks.

Here are a few ways that you can decrease the risk of becoming a victim of these malicious cyber schemes and keep your privacy protected:

Change Default Username and Password

One of the best ways to keep your home network protected is through changing the default username and password. Using a generic password can easily be hacked by a computer program. Instead, it is better to use a complex password that consists of lower and uppercase letters, numbers, and symbols. It is also a good idea to routinely change the password every few weeks. While these steps may not be bulletproof, they will make it much more difficult for a hacker to gain access to confidential information.

Update Software

As you know, cyberattacks and exploits are continuously being created on a daily basis. It is crucial to download the most recent security updates and patches as soon as they become available. Failing to download these updates significantly increases the chances of you becoming the next victim of a cyberattack. It is also a good idea to read the patch notes and understand which problems the security patch is addressing and if you need to be aware of any specific cyber threats. Fortunately, partnering with an IT support firm in Miami will enable you to receive the latest patches to combat the wide variety of cyber security threats.

Create Lock Screen Password

An often-overlooked form of security is the ability to create a lock screen password for each device. These passwords can typically be created by accessing the settings of a device. Another good idea is to know which downloaded apps are collecting information and why it’s needed. Deleting unnecessary apps can free up space and further increase your protection.

Turn Off Smart Functions Not in Use

Many new cars are being installed with GPS location devices, entertainment systems, and hands-free calling that use IoT technology. While these technologies offer many benefits, it is essential to turn off these smart functions whenever they are not in use. Security breaches are becoming more common through these new forms of software, and turning off these functions while they are not in use is the most effective way to avoid becoming the next victim.

The use of IoT technology offers immense benefits, but it also needs to be handled with care. At Michell Consulting Group, our IT support team in Miami offers the latest protection against these cyber security threats. Our staff is trained to help answer any questions and guide you through the complex IT world. Contact us today to learn more.

Three Cybersecurity Issues That IT Support in Miami Can Protect Your Business From

IT support providers in Miami should offer security solutions and part of doing that means properly educating existing, as well as prospective, clientele. Cybersecurity in the workplace isn’t static. It isn’t something that is beholden just to IT support groups. Rather, workplace IT is the business of everyone; from the late-night custodian to the CEO. Everyone in any business represents either a protection against intrusion or a compromise. Several common areas of attack that a business should watch out for include:

  • Phishing Scams
  • Social Engineering Attacks
  • Security Breaches

Phishing Scams

One of the most pernicious and prevalent issues defining security compromised comes from phishing. IT support providers in Miami are familiar with the variety of phishing scams that currently define the market today–but there are quite a few of them out there, and new ones are always developing. The best way to get around phishing scams is education. You want to find an MSP which can help educate your staff pertaining to the dangers arising from phishing scams. Additionally, that MSP should provide BDR–or Backup and Data Recovery–support. This will ensure that even if someone manages to break through your educated security solutions, you still don’t lose data or find yourself subject to paying from “ransomware” scams and the like.

Social Engineering Attacks

Social engineering attacks basically use human psychology to invade systems. For example, if you’ve got business with the CEO and it’s fairly urgent, you may be able to bull past a secretary through sheer momentum. Oftentimes this isn’t the case, but it happens. In business, professionalism dictates varying modes of either pleasantry or rebuff. Some CEOs get bombarded non-stop and are therefore under a general policy of non-admittance. Some aren’t and have an open door policy.

Social engineering requires a very little computational hacking and a great deal of conversational savvy. Basically, the “hacker” tricks an individual into giving out personal information which will allow them to hack the company. Here’s a great example of this: a young lady acts like the spouse of a man with a cell phone number. She puts on the sound of a baby crying in the background, acts busy and flustered, and gets the email address of a man who is totally unrelated to her. The only thing she did was “spoof” from his number, and that doesn’t require a lot of skill.

Security Breaches

Beyond social engineering and digital phishing scams, you’re going to have blunt-force attacks on occasion, as well as malware. You want traditional antivirus protocols in place and these require a skilled MSP to implement. Additionally, you should expect regular patches to silhouette operations.

Everyone On Duty

Because of the perniciousness behind phishing scams and social engineering, it’s integral that everyone is conscious of the hazards which define daily operations. Proper password protection is absolutely integral as is security support from a trustworthy IT company. IT support providers in Miami through Michell Consulting Group can cost-effectively reduce instances of operational intrusion by educating staff as well as providing antivirus software and continuous proactive monitoring solutions. When your business is monitored closely, and everyone has a security-conscious attitude, you’ll see fewer security compromises.

Benefits of SaaS from an IT Support Firm in Miami

Businesses nowadays are relying on IT support in Miami to help with their everyday IT needs. The use of Software as a Service (SaaS) has grown considerably more popular and offers an excellent alternative for businesses that cannot afford their own IT department.

Whether you’re a small company or a large corporation, the use of SaaS can benefit your business in multiple ways. Here are a just a few ways that your company can benefit with the use of SaaS:

Low Costs

Businesses are always looking for new ways to cut costs and increase efficiency. The use of SaaS requires no license fees and is a subscription-based service. The SaaS provider will manage your IT infrastructure, which results in significantly reduced costs. Besides the decrease of the expenses, fewer employees are needed because the SaaS provider has its own IT team that will take care of the vast majority of your IT needs.

Seamless Upgrades

Are you looking for ways to upgrade software without the hassle of manually installing updates on a weekly basis? Fortunately, upgrading software is easier than ever for businesses that need IT support in Miami. The use of a SaaS will allow you to receive the latest upgrades as soon as they become available. Clients do not have to worry about manually downloading patches or updates because it is automatically done through the provider. You’ll be notified with patch notes for each update describing the various improvement or bug fixes. Besides the added convenience of automatic updates, employees can focus on their job duties without getting distracted by the constant upkeep of computers and various software programs.


SaaS applications are easily accessible from any device or computer. Whether you need to access these applications during business hours or even in the middle of the night, they’ll be available. You can also access them from any location, whether it’s the office, a hotel, or at home. Ultimately, this ease of access will allow you to become much more productive through working from any location and at any time of the day.

The use of SaaS will continue to rise for businesses in need of IT support in Miami. SaaS offers many benefits and is affordable for companies of all sizes. At Michell Consulting Group, we offer SaaS and many more technical resources. Our staff is trained to help answer any questions and guide you through the many benefits of the IT world. Whether you are a newly-created business or have been in business for years, we believe that we can help you become even more successful and reach a wide variety of customers through the use of SaaS. Contact us today and begin experiencing the vast benefits of using a managed service provider that cares about the success of your company.

Benefits of Managed Backup Services from IT Support Providers in Miami

Data backup is critical for the prevention of data loss in the event of technological or natural disasters, and IT support providers in Miami now offer failsafe, managed backup services. Opting for these services over traditional backup services offers you a more reliable solution for data protection and retrieval.

Also, it offers the convenience of layered data backup processes, which include backing up data on network attached storage (NAS) devices.

As a result, you’ll have a faster data retrieval process, as NAS devices are readily available on-premises. This frees you from the limitation of restoring your data from the cloud, which is the only option with cloud-based backups.

Here are more benefits of managed backup services:

Ease of Access

IT support providers in Miami use both on-site and cloud backup processes to ensure the easy access to data in case restoration is triggered by a disaster. In doing so, they make business continuity and resumption of operations feasible despite the type of disaster that may affect your corporate networks.

For instance, you’ll have remote access to cloud backups with an internet connection. Even if one data center is comprised, redundant data centers in different regions will be available for the restoration of your data.

Besides, if you cannot connect to the internet, local copies on your data can be easily fetched from NAS devices.


Managed backup services are affordable in comparison to on-site backups which are based on local servers, tapes, and disk drives.

Choosing managed backup reduces your total cost of ownership (TCO) and gives you access to qualified data protection specialists available around the clock for technical support.

Besides, at a flat fee, they carry out reporting every day to verify the integrity of your backups and run restoration tests to confirm its availability.


The convenience of managed backup goes beyond easy retrieval. Once your backup processes are configured, they run automatically. Data is saved automatically and continuously.

This eliminates manual saving, labeling, and tracking of backup files. In turn, you save time and reduce labor costs, too.

Resilience to Disasters and Failsafe Business Continuity

With multiple levels of data redundancy, on-site and in various data centers, accidental deletion of data or the corruption of data on-premises won’t disrupt your operations since your data will be restored quickly.

Natural disasters on one site won’t paralyze your activities either; you can connect to virtual servers and workstations and continue working, awaiting restoration.

Managed data backup services are effective and foolproof. At Michell Consulting Group, we provide a wide array of IT support services in Miami, including managed data backup. Contact us now to learn more about how we can help your business with technology.

Importance of IT Support in Miami in Securing Effective ERP Software

IT support in Miami has a core directive which is centered on modern technology innovation. Any successful MSP must continuously “keep their eye on the ball” in this regard. Every 12 to 24 months, depending on who you ask, the computing ability of modern computers doubles on itself. It takes some time for advances of this kind to trickle-down to the rest of the world. Sometimes ways in which this tech is employed have a clumsy nature to them. Sometimes things work well enough that getting on at the beginning of a new innovative trend makes a lot of sense. With the right MSP, you can have the best of both worlds. One area where this is especially considerable is in Enterprise Resource Planning or ERP software.

Considerable Factors in ERP Deployment

IT support in Miami that provides your business an effective ERP solution can save you tens of thousands of dollars annually. When everything can be consolidated into a single software solution and monitored directly, it will cut down costs substantially. Installing such a system and getting it to its proper “cruising altitude” may take a little while, but once you are there, you can immediately start optimizing. You will see where certain operational practices are not doing your business any good and where others need to be encouraged. Re-apportioning priorities accordingly can shave percentage points off costs and add percentage points to profits. A business big enough to benefit from an ERP solution will be adding and subtracting tens of thousands of dollars with each operational “course correction” as facilitated through ERP software. Several direct advantages you can expect from ERP include:

  • Reporting enhancement
  • Increased customer service
  • Compliance simplification
  • Integration possibilities

Reporting Enhancement

This was touched on but in a nutshell: you can generate statistical operational analyses as you need them, instantaneously. You do not have to send “Fred” from the analytical department off to generate you a report— you just click a button, look at the results, and make the move you need to.

Increased Customer Service

Here is a hypothetical situation: a customer asks if something is in stock. Without ERP, you send someone to notify a manager to ask one of the guys in the warehouse, who must then take a little golf-cart down the labyrinthine corridor between toiletries and towelettes to find whether the item is available. Alternatively, you could do a “Ctrl + F” command in your ERP software and immediately provide an answer.

Compliance Simplification

Compliance is no joke— or if it is, it is not very funny. It is also a complex operational necessity. ERP comes with built-in audit capability that can help you automatically retain operational compliance. This is a huge time saver.


The right ERP software through the right provider can be integrated into existing software solutions to compound and expand utility. CRM (Customer Relationship Management) can be combined with existing sales stats to help you see if there is a relationship, or how that relationship should be fostered. The possibilities are essentially endless.

Optimizing Your Operation

IT support in Miami through Michell Consulting Group can help you employ ERP solutions that optimize your business cost-effectively. Contact us for ERP implementation.