In this day and age, most businesses rely on an Enterprise Resource Planning (ERP) system to help with the office’s day-to-day activities. As ERP systems are often fairly reliable and consistent, business owners may be reluctant to replace or update them. However, as ERP systems age, technology continues to advance – allowing for competitors who purchase the newer systems to do more and advance their productivity.
Some businesses require multiple ERP systems for their various departments. Many of these older – or legacy – systems do not have the capability of communicating with one another. If your competition is utilizing ERP systems which allows their entire process to act cohesively, and yours does not – to whom do you think new clients will turn?