Hurricane Advisory – Helping Customers Prepare for Hurricane Isaac

 

Imagine your company in the hands of a natural disaster. All of the hard work and time that had been invested to its success are gone in the blink of an eye…


Now imagine this scenario never having taken place. The solution is simple: Get the basic knowledge needed to face the storm. Lucky for you, your decision to read this guide is the first and one of the most important steps that will lead you to your “safe harbor”.

In the event Broward, Miami-Dade, Monroe, or West Palm Beach Counties are under a Tropical Storm Watch or Hurricane Watch, Michell Consulting will be open for business as usual. In the event that a Hurricane Warning is put into effect for any of these counties, our offices will be closed and our emergency procedure will be activated. All work that is scheduled to take place in that county will be immediately cancelled and rescheduled for another date. You may also call us at (800) 442-5011 or (305) 592-5433 at any time to receive updates. with this news it is vital that the following steps are attained:

For further information, visit our page on Managed Services and Disaster Recovery… https://www.michellgroup.com/services/backup-a-disaster-recovery.html

 

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Severe Weather Event Precautionary Steps

Advisory for Michell Consulting Customers. Tropical Storm ISAAC could potentially build to hurricane status. Clients located in the vicinity of the storm path will receive priority by Michell Consulting Group’s Technical Support.

Please refer to the National Weather Service link for the most up to date information on the storm:
www.nhc.noaa.gov/

Please review the steps below to help prepare for this event.

Step 1 – Check the status of all your devices

Check all devices to specifically identify those that do not have off-site data backed-up.

  • MAKE SURE TO HAVE A FRESH IDR (INTELLIGENT DISASTER RECOVERY) IMAGE. – THIS IS THE FIRST AND MOST IMPORTANT TASK TO COMPLETE.
  • DO A COMPLETE MASTER BACKUP OF ALL YOUR SYSTEMS. – MAKE SURE TO HAVE RECOVERY MEDIA AVAILABLE.
  • DISCONNECT ALL COMPUTERS AND EQUIPMENT FROM NETWORK CABLES AND ELECTRICITY.
  • COMPLETELY COVER ALL EQUIPMENT AND PUT THEM IN A HIGH PLACE.
  • PROTECT COMPUTER ROOM AGAINST ROOF LEAKING. COVER ALL EQUIPMENT IN COMPUTER ROOM.

 

Don’t forget to BACKUP your systems and take the latest backup with you when you leave the office, it is also a good time to make sure you have your Disaster Recovery Boot disks or CD. For all of you using Unix Servers you should have two floppies name RR1 and RR2 or an image CD to be used with your LoneTar software, if you are using a Windows Server you should have a CD created with VERITAS Backup Exec called IDR (intelligent disaster recovery) or any other Backup Application you may be using.

Step 2 – Backup devices offsite that are not already

Backup computer files, preferable to an off-site source away from the hurricane. This is a good time to make sure you have your bootable disks or CD, depending in the software you are using. Ex. VERITAS (windows) or Lone-Tar (SCO Unix).

Step 3 – Check Screenshot Verification

Confirm that virtualizations are performing correctly by verifying devices have reached boot screen. If there are any issues, please issue a ticket with Datto Tech Support as soon as possible.

Step 4 – Evaluate Possible Disaster Scenarios and Plan Accordingly

In the event of a hurricane the most common issue is typically loss of power. If possible, determine the duration of the power outage. In some cases you might be making more work for yourself by virtualizing offsite and performing a BMR from the offsite virtualization back down to the local server if the outage is temporary or less than 24 hours.

Another option is to simply take the Datto device with you to a safe (higher ground) location. If a power outage should occur, setup a secondary location and virtualize the server(s) locally on the device to continue the operations of the business. When power is restored, simply return the Datto device to the original location and perform a BMR with the updated information.