IT solution process
This is how we solve your IT issues
This is how we solve your IT issues
With so many variables, determining why your business is experiencing challenges is our first priority. That requires an analysis of your current system for inefficiencies and areas where that could potentially put you at risk.
We work to find vulnerabilities in your system before a cybercriminal can.
Applications requiring maintenance will be managed or phased out if needed.
Whether it’s a hurricane or cyber attack, a backup plan will ensure your downtime is minimal.
Compliance codes shift constantly. We make sure you’re never out of step with the latest requirements.
After we complete our assessment, we’ll sit down with your team to discuss your business concerns. Working alongside your team, we’ll determine a strategic solution that resolves any vulnerabilities, addresses your concerns and fits within your IT budget.
Once we’ve agreed on the appropriate solution, we’ll move forward with a detailed plan of action, including training and a timetable for:
Once completed, we will continue to provide support whenever you need it. We guarantee a response time of less than one hour. We’ll also provide a monthly report that includes the following:
We’ll also ask that you rate our service. If you’re not satisfied at any time or you give us anything less than a smiley face, we’ll call you to fix the problem.
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