December 5, 2016, Doral, FL – Michell Consulting Group (MCG) announces the hire of Pablo Cedron to the position of Technical Services Supervisor. Cedron, brings more than 15 years of experience in technology.
As the Technical Services Supervisor, Cedron will be responsible for managing the day-to-day activities and responsibilities of the technical support team. Additionally, he will be responsible for providing high-level technical assistance to the team and ensure service and support is provided to customers at the agreed levels.
Prior to joining Michell Consulting Group, Pablo applied his technical support expertise by developing and managing service departments for several multinational logistics companies. With over 15 years of IT infrastructure and service support, he brings leadership, professionalism and team empowerment through structure, focus around processes, team environment and performance. He creates an employee coaching culture, concentrating on a proactive and accountable work environment. He strives to provide the best customer service in the market, and motivates his team to deliver no less than excellent support.
“We are excited to bring Pablo onboard with his level of experience and talent to help deliver our brand promise to our clients” said Daniel Arcelo, Chief Technology Officer of Michell Consulting Group, “I think our clients will notice an improved change in the coming months!”
“We’ve hired Pablo to continue our mission of providing UNPARALLELED SERVICE & SUPPORT that our clients expect” said Ricardo Michell, Owner and CEO of Michell Consulting Group Ricardo, “Pablo’s wealth of technical knowledge combined with his proven track record of great customer service will be a strong asset to our company”.
Pablo holds a Bachelor’s Degree in Computer Science and technical certifications.
Michell Consulting Group (www.michellgroup.com) is a Managed Services Provider and ERP systems integrator providing end-to-end solutions that ensure business integrity for small-medium and enterprise-level clients. From design through deployment, Michell Consulting Group is an advocate for our clients to strategically align their business and IT objectives. We architect, implement and manage ERP & IT solutions spanning computing infrastructure, enterprise software and management, VoIP and security. The company is headquartered in Doral, Fl. with remote offices in West Palm Beach, FL and Austin, TX.