“Michell is always timely in their responses and they work until the problem is resolved.”
- Teri Thompson | Waterland Supply Co., Inc.
“Response time is excellent, the staff is knowledgeable and resolves issues in a very timely manner. Excellent service!”
– David Wolf | Herman ProAV, Inc.
“The Michell Team provided us with a world-class system, more importantly, (they were) the business expertise and experience they brought to us. The implementation process was smooth, on time, and on budget; furthermore helping our company to streamline processes, improve customer service and distribute our products more efficiently.”
– Priscilla Cha Fong, Controller | Kingston-Miami Trading Co.
“We knew we had to change our old system. We also knew that choosing the wrong partner would be a costly and affair. The people at Michell Consulting Group held our hand through the entire process, from the migration and conversion of the data all the way to closing out the first month on the new system. From beginning to end, they covered all the bases. That’s what I call professionalism and customer-centered.”
– John Grable Exports | Fort. Lauderdale, FL
“With MCG and SAP Business One we were able to double our revenue Integrating the company’s processes using one solution provided both visibility and transparency to the users and management. As a result, SeaDream was able to gain centralized access and insight into all customer information by improving communications between marketing, sales, service, and customers. SAP Business One has given us the ability to produce accurate and timely billing. In addition, the flexible reporting capabilities of the software have allowed us to formulate reports that are unique to our business, and therefore, prepare us for the growth we have projected.”
– SeaDream Yacht Club | Miami, FL
“Helping our Company adjust to changing times! We at Complete Framer’s Supply are fortunate to have Michell Consulting and their team on “our team”! As we continue to grow and change the way we do business and ensure profitability for CFS we depend on Michell Consulting to make suggestions and implement changes we request. We depend on you and we’re glad you are there for us!”
– Complete Framers Supply | Ft. Lauderdale, FL
“Very helpful and solved the problem quickly. Even stayed on the phone to make sure it wouldn’t happen again. Great customer service!!”
– Samantha Foght | Advenir, Inc
“I feel that they are like a family who is always there when you need them. When we call with any questions, they are always quick to reply and solve our concerns within the first day. Reliability has never been an issue. With this recommended system we have been able to reach our goals… Michell Consulting has allowed us to exceed our expectations by increasing our productivity and performance.”
– Marilyn Vazquez, President | High Top Products
“Our main warehouse offices burnt down along with the entire computer system. Ricardo Michell was here that same morning problem solving with staff and installing new hardware in an adjacent warehouse that allowed us not to have to close our business. Medina Baking Products is grateful to the entire team at MCG and look forward to doing business with them for many more years.”
– Robert Martin, President l Medina Baking & Powder Products
“We are proud to say we have a true business partner in Michell Group for over 12 years. The recent conversion from legacy software to Infor FACTS went extremely smooth. Their staff is very knowledgeable and was able to guide us through the process, while making significant recommendations to improve the efficiency and integrity of our entire operations. I would recommend Michell Consulting Group for any business wanting to increase their company’s performance. The investment will pay huge dividends over the long term.”
– Jademar Corporation | Miami, Fl
“I am glad to say that we have been customers of Michel Consulting Group for many years and have always had exceptional service and support from them. That support was never more important than on October 6, 2014. Our main warehouse offices burnt down along with the entire computer system. Ricardo Michell was here that same morning problem solving with staff and installing new hardware in an adjacent warehouse that allowed us not to have to close our business. Medina Baking Products is grateful to the entire MCG team and look forward to doing business with them for many more years.”
– Robert Martin | Medina Baking & Powder Products | Miami, FL
“Local support and 24/7 access to IT management are invaluable. MCG excels in this area. First and foremost, we were having a ton of service and support issues with our previous IT provider. We couldn’t get anything fixed, modified or developed. We had to constantly work around the deficiencies, bugs, and errors that we were experiencing with our previous business management software.No doubt in my mind that MCG can help anyone looking to make a change in the IT arena.”